My patient and I both found the process to be easy and the staff that we spoke with were kind and helpful.
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Make a Referral to PrairieCare
Connect your patients to life-changing care.
When you have a client who needs mental health treatment, you want to connect them to care you can trust. Our Admissions Department (AD) is a team of experienced professionals ready to guide you through the referral process, ensuring your client gets the care they need to not only heal, but to thrive.
Start the referral process today by phone at 952-826-8475 or using the link below.
For inpatient hospital referrals, please call 952-826-8424, as we do not accept online referrals.
What You Can Expect
We welcome direct referrals from licensed professionals to our full continuum of care throughout Minnesota. From our inpatient hospital that serves patients 35 and younger, to our comprehensive outpatient programs for all ages, we have a wide variety of services to fit your patient’s needs.
The 3 Steps in Our Referral Process
1. Refer.
Call the Admissions Department any day, any time at 952-826-8475, fill out our online intake form, or fax clinical information to 763-315-4436.
2. Review.
Our Admissions Coordinator will review clinical information, consult with a psychiatrist or APRN, inform referent of disposition, and schedule intake.
3. Start.
Once the intake is completed, the patient is admitted and begins programming immediately.
For fax information, include “Attn: Admissions” with details including psychiatric assessment, medications, face sheet, most recent progress notes, and your recommendation for the level of care.
PrairieCare Support for You and Your Patients
Family First Admissions Process
If you have a client who is experiencing severe mental health symptoms, you want them to connect to care right away instead of having to spend hours in the ER waiting room. Our Family First admissions process provides a fast route to immediate psychiatric treatment at our hospital for anyone 35 and younger.
Your patient or parent/guardian can call 952-826-8424 anytime for emergency support.
Mobile Admissions Process
If you believe your patient needs admission to a psychiatric hospital, partial hospital setting, or another level of care, contact PrairieCare’s Mobile Admissions team. Here’s how it works:
- Make a Call: Hospital staff calls the Mobile Admissions team at 952-826-8424 when a patient in care is experiencing mental health concerns.
- Assessment Occurs: Within two hours, a member of our Mobile Admissions team arrives at your location (within 30 miles of PrairieCare’s hospital) or is available via telehealth to complete a mental health evaluation. Assessors are on call, in person, Monday–Friday, 8:00 am–4:00 pm, or telehealth, seven days a week, 8:00 am–4:00 pm.
- Treatment Is Initiated: The Mobile Admissions team determines the best level of care and starts the admissions process as needed.
Feedback from referring professionals exceeded the company benchmark of 80% across all survey items, including customer service, communication with staff, and ease of the referral process.
Resources Created in Collaboration with PrairieCare
Our team works to identify gaps in accessing mental health services in our community and creates resources that help professionals feel supported in connecting their patients to the proper care. Learn about the resources we have worked to develop alongside our community to make mental health services more accessible to all.
MHCH is a secure, online portal that helps professionals connect youth and families in psychiatric or behavioral health boarding situations to safe and healing treatment. Users can connect to appropriate care setting based on anonymous patient information.
PAL is a free service that connects healthcare professionals with a Board Certified Child and Adolescent Psychiatrist regarding a patient. During the work week, professionals can call 855-431-6468 to access instant mental health triage or referral support.
Testimonials from Professionals